# Questions and answers

Source: https://privatecartrade.com/faq

> Who can join Private Car Trade, how the company check and payment work, and what stays private: the questions car businesses ask most.

## About PCT

What PCT is, what it is not, and why the network is private.

### What is Private Car Trade?

Private Car Trade (PCT) is a private B2B network for the European car trade. Checked dealers, brokers, wholesalers, fleet operators and transporters list cars, post the cars they need and contact each other directly. There are no auctions and no commission: one membership, paid only after the company is approved.

### Is PCT a car dealer or a broker?

No. PCT connects automotive professionals. Members negotiate and complete their transactions directly with each other.

### Why is PCT private?

To keep professional stock, prices and business conversations within the member network.

## Joining

Who can apply, what the application asks for, and how your company is checked before you pay.

### Who can join PCT?

Businesses in the European car trade: dealers, brokers, wholesalers, fleet operators and transporters. PCT is for companies only, not for private buyers or sellers.

### What do I need to apply?

A business email address, a phone number, your company name and country, and your VAT or company registration number. A website helps, but it is optional.

### How does the verification work?

Every application is reviewed by the PCT team. We verify your business registration, and your VAT details where applicable (an EU VAT number in the VIES register). If something is missing, we email you to tell you what. It happens before you pay.

### Can my company have more than one business type?

Yes. Pick every type that fits when you apply, for example Dealer and Transporter. They show on your profile, and you can change them later in Settings.

### Can I join only to offer vehicle transport?

Yes. Choose Transporter when you apply. You see the transport requests of members across Europe, get a notification when a new one is posted, and agree each job directly with the member. The membership is the same for every business type.

### Can I join from any European country?

Yes, if your company trades vehicles in Europe, in the EU or outside it. Every application is reviewed before approval: a company without an EU VAT number is checked against its business registration.

### Can I join if I mainly buy vehicles?

Yes. Buying and sourcing are part of the network. Whether you can join depends on your professional activity, not on how much you sell.

## Membership and payments

When you pay, what one membership includes, invoices, inviting others, and how cancelling, switching and VAT work.

### When do I pay?

Only after your company is approved. Then you choose monthly or yearly and pay by card through Stripe. Nothing is charged before then.

### Are there any other fees?

No additional platform fees. One membership includes unlimited listings and requests: no listing fees, request fees or transaction commissions.

### Will I receive a company invoice?

Yes. An invoice is issued for every successful membership payment, made out to your company's billing details.

### Can I cancel?

Yes, any time, from your profile. Your membership then runs to the end of the period you paid for, and you keep full access until then.

### What happens to my cars when my membership ends?

They leave the network at once, with your requests and your profile, and nothing is deleted. When you come back, they wait for you to confirm them, so no old stock shows by itself: put each car back with one click and open each request again. Sold cars stay in your history.

### What happens if a payment fails?

We email you, and you keep your access for 72 hours while you update your card. If the payment has still not been made by then, your access pauses until it is. Nothing is deleted.

### Can I switch between monthly and yearly?

Yes. The switch happens at your next renewal, so you never pay twice for the same time.

### Do the prices include VAT?

The prices shown exclude VAT, and VAT may apply. Whether it does depends on your country and your VAT number, and you see the final amount before you pay.

### Can I invite other automotive professionals?

Yes. Every member has a personal invite link on their Home page. The business you invite applies as usual and is reviewed by the team. Once it is approved and pays for the first time, you get one month free: your next payment is pushed back by a month.

## Using PCT

Listing and finding cars, changing your details, wrong car details, contacting members, selling in bulk, marking a car as sold, and reviews.

### Is PCT a marketplace?

No. PCT is a private network for the trade. Nothing is listed publicly, and PCT takes no part in your deals: you agree on the price, the payment and the transport directly with the other business.

### Is PCT an auction platform?

No. There is no bidding and no auction. You agree the price directly with the other business, and PCT takes no commission.

### How do I contact a seller?

Every car has a button that opens WhatsApp with the seller, with the car and a link to it already written in the message. Every member's profile also has their email address.

### Can I buy or sell vehicles in bulk?

Yes. To sell, upload up to 200 cars at once from an Excel or CSV file: each car becomes its own listing, and rows that need a fix can wait as drafts. To buy, post a car request and write how many you need under Other requirements.

### Can I change my company details after joining?

Yes. Your city, languages, business types, how you trade, what you specialise in, About the company, your logo, phone, website and social pages are yours to change any time in Settings. The company name and VAT number were checked by the team: to change those, write to the PCT team.

### What happens if a member provides incorrect vehicle information?

Every member is responsible for what they publish: the details, photos and price of a car must be true. If something is wrong, use the Report button on the car, the request or the member. The PCT team looks at every report and can take the listing down, or suspend or remove the member. PCT does not inspect cars, so check every car before you buy.

### Can I share a listing with someone outside PCT?

You can send the link, for example on WhatsApp, but only members can open it. Anyone else is asked to sign in, and the link preview shows the PCT name, never the car.

### Does PCT handle payments or transport?

No. PCT holds no money and takes no part in your deals: you agree on the price, the payment and the transport directly with the other business. To get cars moved, post a transport request and the transporters in the network answer.

### How do reviews work?

When a car is sold to a member, or a request is fulfilled by one, the other side is asked to confirm it. Then both can review each other on communication, reliability and value, and every review shows who wrote it.

### What happens when I mark a vehicle as sold?

It leaves the network's available listings and stays in your own vehicle history, under Sold. If you named the member who bought it, they are asked to confirm, and you can review each other.

## Privacy and safety

Who sees what you share, what PCT checks, and what happens when a member does something wrong.

### Who can see my cars and my company?

Only members whose company is verified and whose membership is active. Nothing is public, and search engines cannot see it.

### Does PCT check the cars or guarantee a deal?

No. We review every company before it joins: its business registration, and its VAT details where applicable. That is no guarantee of a car's condition, a member's solvency or a deal: check every car and use your usual paperwork, as you would with any trader.

### What if a member does something wrong?

Every car, request and member has a Report button. The PCT team looks at every report and can take content down, or suspend or remove a member.

## Contacting the team

How to reach the PCT team, and where the answer arrives.

### Can I apply through this form?

No. Applications go through Join the network, so the team gets everything it needs to check your company.

### Where will I receive your reply?

At the email address you enter in the form.

### How do I report a listing or member?

Choose Report a listing or member as the topic and include the link to the listing or profile. Members can also use the Report button on every vehicle, request and profile.

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Private Car Trade (PCT) is operated by CIUK VERKAUF SRL, 67-77 Biharia St., Bldg. G, Floor 2, Office 4, Sector 1, Bucharest, Romania. VAT RO47527652, trade register J2023000541236. Email: office@privatecartrade.com.
